The Get Digs platform will shut down on December 11th, 2020, and you will not be able to access your dashboard after that date.
Payments will continue to run normally until November 30th. This is the last day you can make a rent payment on Get Digs.
The last day we are sending rent payments to landlords is on December 6th, 2020.
If your rent date falls between the 1st - 5th of the month, your December rent payment can be made using Get Digs.
If your rent date falls between the 6th - 28th of the month, unfortunately you will not be able to make your December rent payment on Get Digs.
Payments will continue to run normally until November 30th, 2020. We recommend switching your payment frequency to Automatic payments so that you don’t risk missing the last day we are able to process rent payments.
After November 30, you’ll need to determine how you are going to pay rent outside of the platform (e.g. Interac e-Transfer, cheque, pre-authorized payment, etc.).
We’re here for you! Reach us at firstname.lastname@example.org and we will be happy to assist in resolving any issues.
There are a number of ways to pay your rent aside from Get Digs. Since your landlord has already been accepting Interac e-Transfer through Get Digs, that is likely the best method going forward.
If you are unsure of which other payment methods work with your landlord, we’d recommend reaching out to them for further assistance.
Data will be archived and destroyed in accordance with RBC’s data retention policies and standards and which are guided by the various regulations which apply to our business activities.